Contact

Contact

For support, questions, or early feedback, use the store contact form or reply through the available Shopify contact channel.

Before launch

Velvet Vault is still being prepared, so response times and support systems are still being set up.

Good reasons to reach out

• Questions about a future product
• Feedback on the store direction
• Issues with a download or access link after launch

Support note

Digital products should not be published until delivery has been tested.